Privacy Policy Overview

This privacy policy outlines how we collect, use, and protect personal data.

Effective Date As stated in policy
Scope All users of our services
Questions Contact
User Rights

User Rights

These rights include access, correction, and deletion of personal data.

Users have specific rights regarding their personal data, subject to legal limitations.
Requests

Exercising User Rights

Users can submit requests to exercise their rights, and we will respond within the required timeframe.

Requests regarding user rights will be addressed in accordance with applicable laws.
Data Retention

Data Retention Policy

We will delete personal data when it is no longer needed for the purposes for which it was collected.

Data retention periods are determined based on necessity and legal requirements.
Policy Updates

Policy Updates

Users are encouraged to review this policy periodically for updates.

We will notify users of significant changes to this policy through appropriate communication channels.
Privacy Office

Contact Information

Phone
+27 57 561 9201
Address
26 Virginia Avenue, Vredehoek, Cape Town, 8001
General inquiries
Data processing overview

How personal data is used and shared

This section outlines the main purposes for processing personal data, the categories of third parties involved, and the legal context that supports limited disclosures.

Purpose of use

Purposes of Data Processing

These purposes include service delivery, customer support, and compliance with legal obligations.

Personal data is processed for specific, legitimate purposes as outlined in this policy.
Third-party sharing

Data Sharing with Partners

These partners are required to maintain the confidentiality of the data shared with them.

We may share data with trusted third parties who assist us in providing our services.
Legal basis

Legal Disclosures

Disclosure may also occur in connection with business transfers or legal proceedings.

We may disclose personal data to comply with legal obligations or protect our rights.
01 · Collection

Data Collection Practices

We collect personal data such as names, contact information, and payment details for the purpose of providing our services.

The categories of data collected depend on how users engage with our services.
02 · Sources

Sources of Data Collection

We may also collect data generated through user interactions with our website and services.

Data is obtained directly from users during registration and service usage.
03 · Cookies

Types of Cookies Used

Essential cookies are necessary for the website's operation, while performance cookies help us understand user behavior.

Cookies may be categorized as essential, performance, or functionality cookies.
04 · Controls

Cookie Management

Cookies help us enhance user experience and analyze website traffic.

Users can manage cookie preferences through their browser settings at any time.